We at VéloSki Sports believe that successful tours require a partnership between guide, staff and participant. We do our best to provide a safe, enjoyable and rewarding experience. Our goal is to help you choose, plan for and participate on a trip that is best suited to you. Your responsibility is to select a trip that best matches your interests, skill level, physical abilities and timeline.
The group limit for our tours is between 6 and 12 people depending on the itinerary. To ensure a space for yourself, we suggest you make reservations at least 6 months in advance. A complete packet of trip information will be sent to you upon receipt of your final payment.
Written notice is required to cancel a trip. The following cancelation fees apply: (time calculated from receipt of written notification).
CANCELLATION POLICY: If you have to cancel your trip, the following charges apply: Cancellation fees:
120 or more days prior to departure: 50% of tour costs, but 50% can be applied to a future tour within 24 months.
91-120 days prior to departure: 75% of tour costs, but can 50% be applied to a future tour within 24 months.
46-90 days prior to departure: 100% of tour costs, but 50% of the cancellation fee can be applied to a future tour within 24 months.
45 days or less prior to departure: 100% of tour costs, but 25% of the cancellation fee can be applied to a future tour within 24 months.
Hotel accommodations are based on double occupancy. If you are traveling alone, you may choose to be matched with an available roommate. If you prefer single accommodations, a single supplement fee will be charged (see specific trip information).
When trips do not fill to the required level, a price adjustment may become necessary to avoid trip cancelation.
VéloSki Sports covers all land costs as part of the overall trip fee. Land costs include hotel rooms, meals as indicated, ground transportation unless otherwise noted, guide services (both VéloSki Sports and local guides) and sightseeing (only activities explicitly described in the trip packet). The cost of alternate ground transportation is not included. If a trip is rerouted due to weather and/or road conditions, government intervention, acts of war or terrorism, illness or any other contingency that we or our agents cannot control, VéloSki Sports reserves the right to modify the trip fee.
The participant is responsible for airfare, personal/travel/medical insurance, passport and visa fees, excess baggage fees, airport taxes and tourist entrance fees. Riders are also responsible for meals prior to or after the actual scheduled trip or meals that he/she chooses as alternatives to the ones offered by VéloSki Sports, additional room charges (room service and the like), laundry services, alcoholic beverages (other than provided with meals), tips for guides and support staff, medical costs and cost of any hospitalization and/or evacuation required for him/her.
Trip leaders need to be aware of any medical contingencies that apply to members of their group. VéloSki Sports reserves the right to disqualify for medical reasons any client from any portion of a trip. No refunds are given under these circumstances.
VéloSki Sports is responsible for running logistically sound and enjoyable cycling tours. If a trip is rerouted due to weather, road conditions, or any other contingency that we or our agents cannot control, we reserve the right to alter hotel and route itineraries as necessary to ensure the safety of the group. There will be no refunds under these conditions.
Participants have responsibilities to themselves, VéloSki Sports and to each other. They must choose the trip that is appropriate for their interests and skill level. Good physical condition is important on all VéloSki Sports trips and is a prerequisite for participation. Proper trip preparation includes but is not limited to, understanding the trip's itinerary, acquisition of the proper equipment and clothing and understanding proper riding safety. Once on the tour, VéloSki Sports reserves the right to disqualify a participant from any trip for any reason as deemed necessary by the guide. Safety is paramount to a successful adventure.
You may wish to bring money or your ATM card (for cash withdrawals) for souvenirs and for incidentals not covered in Land Costs, such as extra meals and snacks, alcoholic beverages, hotel services, personal items, and gratuities. $500-$1000 would probably be adequate for such personal purchases depending on what you are interested in buying. Credit cards (American Express, Visa, and MasterCard) may be accepted in the larger cities where we travel, but in the smaller towns and villages cash works best. It is a good practice to notify your credit card company prior to traveling to let them know you will be out of the country.
Tipping is voluntary, though it is customary to tip the guides and local staff. Usually, trip members contribute toward a group tip to be shared among the local support personnel. Generally, trip leaders also receive tips. Trip members often tip leaders individually depending on the length of the trip and the level of satisfaction.